We cannot take any responsibility for personal items retained by you throughout your stay. We strongly advise you not to bring any valuables, e.g. jewellery or large amounts of cash. If you are an inpatient, please leave your valuables in the care of relatives or friends.
If you are taking any tablets or other medicines, including eye drops, inhalers, patches, gel for pain and supplements, it is very important that you bring these with you on the day of your admission. This will allow the Doctor and Pharmacist to review your medicines and know exactly what medicine(s) you are taking. You will need a supply of medications for your stay.
Should you wish to make a compliment, concern or complaint, these can be done through the suggestion boxes located around the hospice. Complaints may be directed initially to the ward staff, if a resolution cannot be found the complaint may be directed to the complaints officer.
The use of mobile phones is restricted during all therapy sessions. In consideration of other patients, we request restricted use after 10.30pm. Mobile top-ups are available at the main reception desk.
CCTV cameras monitor the Hospice both internally and externally 24hrs a day. Any security incidents, including items lost or found should be reported to the Security Office in the Palliative Care entrance hall.
Security personnel are on the campus 24 hours a day.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.