Information for Patients

The Community Rehabilitation Unit is a ground floor unit located in the Caritas building. Follow signs to security, where you will be directed to CRU staff.

Items to Bring
You will need the following items during your stay with us:

  • Tracksuit/comfortable trousers/leggings.
  • Flat shoes or runners.
  • Swimwear (for hydrotherapy pool).
  • Any dressing aids normally used.
  • Usual nightwear and toiletries. 
  • Mobility aids: crutches, sticks, wheelchairs, etc.
  • Medical card number.
  • Medications that you are currently prescribed.

We cannot take any responsibility for personal items retained by you throughout your stay. We strongly advise you not to bring any valuables, e.g. jewellery or large amounts of cash. If you are an inpatient, please leave your valuables in the care of relatives or friends.

If you are taking any tablets or other medicines, including eye drops, inhalers, patches, gel for pain and supplements, it is very important that you bring these with you on the day of your admission. This will allow the Doctor and Pharmacist to review your medicines and know exactly what medicine(s) you are taking. You will need a supply of medications for your stay.

Should you wish to make a compliment, concern or complaint, these can be done through the suggestion boxes located around the hospice. Complaints may be directed initially to the ward staff, if a resolution cannot be found the complaint may be directed to the complaints officer.

The coffee dock in the Caritas building is open Monday to Friday 10am to 8pm.

The restaurant is open daily for breakfast and lunch.

Both of these facilities are payable locally.

There is free Wi-Fi (Internet) connectivity available throughout the premises. Open access PC is also available in the restaurant.

There is no ATM available on the campus, however cashback up to the value of €20 should you require it.

A hairdressing service is available between 9am and 5pm, Tuesday to Friday.

Phone No: 01-406 8662. (Business cards are available from the office; please ask staff).

When booking an appointment, please ensure that it doesn’t interfere with your rehabilitation programme for that day.

There is no laundry service available within CRU. However, fresh towels are available to patients on a daily basis.

The use of mobile phones is restricted during all therapy sessions. In consideration of other patients, we request restricted use after 10.30pm. Mobile top-ups are available at the main reception desk.

CCTV cameras monitor the Hospice both internally and externally 24hrs a day. Any security incidents, including items lost or found should be reported to the Security Office in the Palliative Care entrance hall.

Security personnel are on the campus 24 hours a day.

Free car parking is available for patients and visitors.

Patients return to their own homes every weekend on a Friday afternoon and come back early on Monday mornings.

You are expected to make your own arrangements to go home.

Visiting hours are from 5.30pm to 8.30pm. In order for patients to achieve maximum benefit from the reablement programme, full participation is required during the day with minimum interruption.

CRU is a smoking and vaping free zone. Smoking is only permitted at the designated smoking shelter at the front of the Caritas building.

The consumption of alcohol is not permitted during your stay.