Our Lady’s Hospice & Care Services is committed to protecting the privacy of all who come in contact with our services, and takes its responsibility regarding the security of our service users and clients’ information very seriously. We will be clear and transparent about the information we are collecting and what we will do with that information.
This Policy sets out the following:
- What personal data we collect and process about you in connection with your relationship with us as a patient/resident; service user; volunteer; fundraiser; student; contractor; supplier; former and prospective employees; employees’ next of kin.
- What we do with that data;
- How we store the data and for how long;
- Who we transfer/disclose that data to;
- How we deal with your data protection rights;
- And how we comply with the data protection rules.
All personal data is collected and processed in accordance with Irish and EU data protection laws.
Our Lady’s Hospice & Care Services (referred to as ‘OLHCS’ and covering both Harold’s Cross and Blackrock sites) in this policy primarily refers to Our Lady’s Hospice & Care Services DAC is the “data controller” of all personal information that is collected and used about you (‘you’ refers to all who come into contact with our services, i.e. patient/resident; service user; volunteer; fundraiser; student; contractor; supplier; former and prospective employees; employees’ next of kin) for the purposes of the Irish Data Protection Act 2018. Our Lady’s Hospice & Care Services is registered with the Companies Registration Office (company registration number 352404) and the Charities Regulatory Authority (Charities registration number CHY1144).
This policy should help you to better understand how we use your personal information, it explains in detail the types of personal information we collect, what we use it for and who we may share it with. If you have any further questions about this policy or how we handle your personal information, which are not dealt with here, please get in touch with us by e-mailing the Data Protection Officer at OLHDPO@ambitcompliance.ie
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.