Where You’ll Stay

The Community Reablement Unit is based on the first floor of our main building in Harold’s Cross. Follow signs to the main reception, where you will be met by a member of the CRU staff.

Items to Bring
You will need the following items during your stay with us:

  • Tracksuit/comfortable trousers/leggings.

  • Flat shoes or runners.

  • Swimwear (for hydrotherapy pool).

  • Any dressing aids normally used.

  • Usual nightwear and toiletries. 

  • Mobility aids: crutches, sticks, wheelchairs, etc.

  • Medical card number.

  • Medications that you are currently prescribed.



We cannot take any responsibility for personal items retained by you throughout your stay. We strongly advise you not to bring any valuables, e.g. jewellery or large amounts of cash.  Safe boxes are not available on the wards. If you are an inpatient, please leave your valuables in the care of relatives or friends. In exceptional circumstances, the Hospice authorities will take care of valuables, provided they are listed and handed to the manager for safe keeping.


If you are taking any tablets or other medicines, including eye drops, inhalers, patches, gel for pain and supplements, it is very important that you bring these with you on the day of your admission. This will 

  • Allow the doctor and pharmacist to review your medicines and know exactly what medicine(s) you are taking.

  • Ensure that you have a supply of medicine in case the pharmacy has not got certain items in stock. 

If you are an in-patient, these medicines must be given to the nurse admitting you and will be returned to you on discharge. No additional medication will be supplied on discharge. You will be given a new prescription which you can take to your GP or local pharmacy.

Suggestions and Complaints

Should you wish to make a complaint, please request a meeting with one of our nurses or ward managers to discuss your concerns.


Opens daily for breakfast, lunch and tea. The restaurant closes at 4pm each day. Vending machines are situated in the restaurant area, serving tea/coffee and light snacks.

Wi-Fi (Internet)

There is free Wi-Fi (Internet) connectivity available throughout the premises. Open access PC is also available in the restaurant. Internet access on the wards will soon be available.


We have no ATM service and credit card payments are not available in the facilities.


A hairdressing service is available between 9am and 5pm, Tuesday to Friday.

Phone No: 01-406 8662. (Business cards are available from the office; please ask staff).

When booking an appointment, please ensure that it doesn’t interfere with your reablement programme for that day.

Laundry Service

There is no laundry service available within the Hospice. However, fresh towels are available to patients on a daily basis.

Mobile Phones

The use of mobile phones is restricted during all therapy sessions. In consideration of other patients, we request restricted use after 10.30pm. Mobile top-ups are available at the main reception desk.

Public Phones

Public payphones are located on some wards and by the Security Desk and Main Reception.


CCTV cameras monitor the Hospice both internally and externally 24hrs a day. Any security incidents, including items lost or found should be reported to the Security Office in the Palliative Care entrance hall.

Car Parking Facilities

Free car parking is available for patients and visitors.

Weekend Leave

Patients return to their own homes every weekend on a Friday afternoon and come back early on Monday mornings.

You are expected to make your own arrangements to go home.

Visiting Hours

Visiting hours are from 5.30pm to 8.30pm. In order for patients to achieve maximum benefit from the reablement programme, full participation is required during the day with minimum interruption.

Smoke Free Environment

The Hospice is a smoke-free zone. There are, however, designated smoking areas on the Hospice grounds.


The consumption of alcohol is strongly discouraged throughout your stay in the unit.